Norman - Operations Manager position at Sitel in Norman

Sitel is currently seeking to employ Norman - Operations Manager on Thu, 15 Aug 2013 20:57:39 GMT. Manages first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues. Ensures client and corporate service, quality and contribution goals are met. Ensures that financial, metric and associate satisfaction goals are met. Provides leadership and management to associates. Provides training and development... Read more »